Privacy Policy & Terms

Kensing LoHi
Effective Date: January 11, 2026
This Privacy Policy describes how Kensing LoHi (“we,” “our,” or “us”) collects, uses, and protects your personal information when you opt-in to receive SMS text messages from us through https://kensinglohi.com or other communication channels related to our services.
By consenting to receive SMS messages from Kensing LoHi, you agree to the collection and use of your information as described in this policy.

1. Definitions
SMS refers to Short Message Service, which enables the delivery of text messages to mobile devices.
Personal Information refers to any information that can identify you, including but not limited to your name, phone number, email address, and other contact details.
Opt-In refers to your voluntary decision to sign up or provide consent to receive SMS messages from Kensing LoHi.

2. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following information:
Your mobile phone number
Your name (if provided)
Email address (if submitted through forms)
Property inquiries or preferences you submit
Any information you provide while communicating with us through SMS
This information may be collected through:
Website forms on https://kensinglohi.com
Property inquiries
Appointment scheduling
Customer service interactions

3. How We Use Your Information
Kensing LoHi may use the information collected for the following purposes:
To send SMS messages regarding property listings, inquiries, appointments, and updates
To provide marketing updates or promotional messages related to real estate opportunities
To respond to your questions or requests
To provide customer support
To comply with applicable laws and regulations
We will only send messages related to services you have opted into.

4. Opt-In and Consent
By providing your mobile number and opting in to receive SMS messages from Kensing LoHi, you provide express consent to receive automated or manual text messages related to our services.
You can withdraw your consent at any time by replying STOP to any SMS message you receive.
For help, reply HELP to any message.
You may also contact us directly at:
Email: [email protected]
Phone: +1 917-338-6559
Message and data rates may apply depending on your mobile carrier.

5. Message Frequency
Message frequency may vary depending on your interaction with Kensing LoHi. Messages may include updates related to property listings, appointment reminders, marketing promotions, or responses to your inquiries.
We aim to send no more than 20 messages per month, unless additional communication is required to respond to your requests.

6. How We Protect Your Information
We take appropriate administrative, technical, and physical measures to safeguard your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Sharing Your Information
Kensing LoHi does not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted third-party providers that assist us in delivering our services, including:
SMS messaging platforms
CRM and automation systems
Marketing and communication platforms
These service providers are required to protect your information and only use it to provide services on our behalf.
We may also disclose information if required by law or in response to lawful requests by government authorities.

8. Data Retention
We retain your personal information only as long as necessary to:
Provide SMS messaging services
Maintain consent records
Comply with legal obligations
Resolve disputes and enforce agreements
If you opt out of SMS communications, we may retain limited information to ensure compliance with opt-out requirements.

9. Your Rights and Choices
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
Access or Update Information
You may request access to or corrections to your personal information by contacting us.
Delete Your Information
You may request deletion of your personal information, subject to legal obligations and compliance requirements.
To make any request, please contact:
Email: [email protected]
Phone: +1 917-338-6559

10. Changes to This Privacy Policy
Kensing LoHi may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology.
Any updates will be posted with a revised Effective Date at the top of this document.
We encourage you to review this policy periodically.

11. Contact Information
If you have any questions regarding this Privacy Policy or SMS messaging services, please contact us:
Kensing LoHi
Website:
https://kensinglohi.com
Email
: [email protected]
Phone: +1 917-338-6559

By opting in to receive SMS messages from Kensing LoHi, you acknowledge that you have read and understood this Privacy Policy and agree to receive communications according to these terms.